Privacy policy

Modern information and communication technologies are playing an increasingly important role in the activities of the BÜFA Group. We therefore take the protection of your privacy and the personal data you make available to us very seriously. Compliance with the provisions of the Federal Data Protection Act is a matter of course for us. Below we inform you about what data we may collect and how we handle it.

Person responsible

BÜFA Cleaning & Co. KG
August-Hanken-Str. 30
26125 Oldenburg
Telephone: +49 441 9317-251
E-Mail: cleaning@buefa.de

What personal data is collected and processed?

You can visit our websites without us requiring any personal data from you. We only learn the name of your Internet service provider, the website from which you visit us and the website you visit on our site. Personal data is only collected and processed if you use certain services. You will be informed of this in detail in the menu.

For what purposes do we collect and process personal data?

As we are constantly striving to improve both our service offerings and your experience with our websites in a continuous process, the above-mentioned general data is statistically analyzed. For this purpose, however, we are interested in your personal opinion and your environment. For this reason, you will be asked to provide additional information in some places. This is voluntary information, which we will of course treat confidentially.

If you make use of services, we generally only collect the data that we need to provide the services. If we ask you for further data, this is voluntary information. Personal data is processed exclusively to provide the requested service and to protect our own legitimate business interests.

Is personal data passed on to third parties?

We will only pass on your personal data to third parties to the extent that this is absolutely necessary to provide the requested service. Furthermore, we will not disclose, transfer, sell or otherwise market your personal data to other companies or institutions without your express consent. This does not apply if we are obliged to disclose and transmit the data by law or by court order.

Cookies

We use cookies in some areas of our websites. These are identifiers that allow us to make our services available to you on a more individualized basis during your visit. We do not use cookies to collect personal data. If you wish to be informed about the use of cookies by your browser or wish to exclude them, you should activate the corresponding browser settings. 

Consent banner

Contact us

You can contact us in a number of ways: using the contact form, by email, by phone or by post. When you contact us, we use the personal data that you voluntarily provide to us for the sole purpose of contacting you and processing your request. By contact form, by email, by phone or by post. If you contact us, we use the personal data that you voluntarily provide to us in this context solely for the purpose of contacting you and processing your request.

The legal basis for this data processing is Art. 6 (1) (a), Art. 6 (1) (b), Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR.

Google Analytics (with consent via banner)

We use the web analysis tool “Google Analytics”, including its components “Google Tag Manager”, “Google Search Console” and “Google Optimize”, to design our web pages to meet demand. Google Analytics creates user profiles based on pseudonyms. To do this, permanent cookies are stored on your device and read by us. This enables us to recognize returning visitors and count them as such.

Within the framework of Google Analytics, Google Ireland Limited and Google LLC (USA) support us as processors in accordance with Art. 28 DSGVO. The data processing may therefore also take place outside the EU or the EEA. With regard to Google LLC, no adequate level of data protection can be assumed due to the processing in the USA. There is a risk that authorities may access the data for security and monitoring purposes without you being informed or having the right to appeal. Please bear this in mind if you decide to give your consent to our use of Google Analytics.

The data processing is carried out on the basis of your consent in accordance with Art. 6 (1) 1 lit. a GDPR and/or Section 15 TMG if you have given your consent via our banner. The transfer to a third country is based on Art. 49 (1) a GDPR.

You can revoke your consent at any time. Please follow this link and make the appropriate settings via our banner.

Microsoft Advertising (formerly Bing Ads)

We use Microsoft Advertising (formerly Bing Ads) from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 -6399, USA (hereinafter referred to as Microsoft or third-party providers) so that targeted advertising can be displayed to you on other websites based on your visit to our websites and so that we can see how effective our advertising measures were.

We use Microsoft Advertising to place our online advertisements in the Bing and Yahoo search engines and on Microsoft partner websites. When an ad is clicked, Microsoft sets cookies. Cookies are small text files that are stored in your computer's browser. This causes Microsoft to store data about the use of our websites (e.g. length of stay, which areas of the websites were accessed and which ad you came to our website via) as well as, in the case of an order based on this, the order value and the time of the order. All this data relates to your user behavior. We therefore receive Microsoft Advertising data and/or evaluations of your web behavior.

Since we use a third-party provider based in the United States, Microsoft, it cannot be ruled out that your data may also be processed in the United States.

_{An adequate level of data protection is guaranteed for transfers to the United States due to the provider's certification under the adequacy decision (EU-U.S. Data Privacy Framework).}

The data processing is carried out on the basis of your consent in accordance with Article 6 (1) sentence 1 a) GDPR, provided that you have given your consent via our banner.

In addition, you can object to the use of the data by Microsoft for the purpose of receiving interest-based advertising by selecting the appropriate setting via thishttps://www.hotjar.com/legal/policies/privacy

When you visit our social media pages, it may be necessary to process data concerning you. We would therefore like to inform you below about how we handle your data and your rights under Article 13 of the General Data Protection Regulation (GDPR).

Responsibility

We, BÜFA Cleaning GmbH & Co. KG, operate the following social media pages :

• LinkedIN 

Our contact details can be found in the imprint.

In addition to us, the respective operator of the social media platform is also responsible for the processing of your personal data. Insofar as we can influence this and parameterize the data processing, we will work within the scope of the options available to us to ensure that the social media platform operator handles the data in a manner that complies with data protection requirements. In this context, please also note the data protection declarations of the respective social media platform.

Data processing by us

The data you enter on our social media pages, such as usernames, comments, videos, pictures, likes, public messages, etc., are published by the social media platform and are never processed by us for any other purpose. We merely reserve the right to delete content if necessary. We may share your content on our page if this is a function of the social media platform and communicate with you via the social media platform.

If you send us a request on the social media platform, we may, depending on the content, also refer you to other, secure communication channels that guarantee confidentiality. For example, you can send us your inquiries at any time to the address or e-mail address given in the imprint address or e-mail address. It is your own responsibility to choose the appropriate means of communication.

The legal basis for the processing of your data is Art. 6 (1) 1 lit. f GDPR. The data processing is carried out in the legitimate interest of conducting public relations for our company and being able to communicate with you.

Some social media platforms create statistics based on usage data that includes information about your interaction with our social media page. We have no influence over and cannot prevent the collection and provision of these statistics. However, we do not make use of optional statistics from the social media platform.

We process this information in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR in the legitimate interest of validating the handling of our social media pages and improving our content in a target group-oriented manner.

We also occasionally use the social media platforms described to display targeted advertising.

For this purpose, we use target group definitions provided to us by the social media provider. We use target group definitions – that is, we define characteristics based on general demographic information, behavior, interests and associations. The social media platform operator uses these to display ads to its users accordingly. The legal basis for this is the consent that the social media platform operator has obtained from its users. If you wish to revoke this consent, please use the revocation options provided by the social media platform provider, as the social media platform operator is responsible for this processing.

Manage cookie settings for LinkedIN: Link

Additional module for the web shop's privacy policy:

As part of our new customer acquisition efforts, we use the Lead Gen Forms service from LinkedIn. By using this Lead Gen Forms service, we offer a function to prospective customers as part of our new customer acquisition efforts, with which you, as a user of one of your social networks, can provide us with your e-mail address or other user information. We use this functionality to address prospective customers in a more targeted manner.

LinkedIn uses forms to generate leads and functions and contents of the LinkedIn service can be integrated. If you are a member of the LinkedIn platform, LinkedIn can assign the call of the above-mentioned contents and functions to the profiles of the users there.

Further information on data protection and Lead Gen Ads from LinkedIn can be found here: https://www.linkedin.com/legal/privacy-policy or https://business.linkedin.com/de-de/marketing-solutions/native-advertising/lead-gen-ads

You have the option to prevent this in the future by you set an opt-out cookie: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

The legal basis for the use of Lead Ads Tools is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest in the use of these tools is for marketing purposes in the context of business development.

Occasionally, we or the provider of the social media platform also use publicly available data to define target groups. The legal basis for this processing is then Art. 6 (1) point f GDPR. Our legitimate interest in this regard is to define the target group as appropriately as possible. We never use sensitive categories of personal data, as mentioned in Art. 9 and 10 GDPR, for target group definition.

We do not pass on any personal data to the social media platform operator as part of the target group definition.

Occasionally, we also use information about visits to or interaction with other sites to define target groups (so-called remarketing). Among other things, we also use cookies for this purpose. In these cases, however, we obtain the consent of users in advance via a consent banner on the respective other sites and provide information about the data processing at this point. You can revoke this consent at any time by calling up the consent banner of the corresponding website again.

If you wish to object to a specific data processing activity over which we have influence, please use the contact details provided in the imprint.

Storage period

We delete your personal data when it is no longer required for the aforementioned processing purposes and there are no legal obligations to retain it.

Data processing by the operator of the social media platform

The operator of the social media platform uses web tracking methods. Web tracking can also take place regardless of whether you are logged in or registered with the social media platform.

We would therefore like to point out that it cannot be ruled out that the social media platform provider may use your profile and behavioral data to evaluate your habits, personal relationships, preferences, etc. We have no influence on the processing of your data by the social media platform provider, so the use of the social media platform is at your own risk.

For more information about the data processing by the social media platform provider, configuration options for protecting your privacy, and other opt-out options and, if available and completed, the agreement under Art. 26 GDPR, please refer to the provider's privacy policy:

• LinkedIn: Privacy Policy nbsp;

Please note that this website uses Google Analytics with the extension “_anonymizeI p()“ and therefore IP addresses are only processed further in abbreviated form in order to exclude direct personal reference.

Security

We have taken technical and organizational measures to protect the personal data you have provided against loss, destruction, manipulation and unauthorized access. This includes the encrypted transmission of data using sha256RSA (2048 bits) signature algorithm. All our employees and third parties involved in data processing are bound by the Federal Data Protection Act and the confidential handling of personal data.

We reserve the right to change this statement at any time. It does not constitute a contractual or other formal right in relation to or on behalf of a party.

Your rights as a user

When processing your personal data, the GDPR grants you certain rights as a website user:

1.) Right of access (Art. 15 GDPR):

You have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the information listed in Art. 15 GDPR.

2.) Right to rectification and erasure (Art. 16 and 17 GDPR):

You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you and, if applicable, to have incomplete personal data completed.

You also have the right to demand that personal data concerning them be deleted immediately if one of the reasons listed in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued.

3.) Right to restriction of processing (Art. 18 GDPR):

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to processing, for the duration of any examination.

4.) Right to data portability (Art. 20 GDPR):

In certain cases, which are listed in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party.  

5.) Right to object (Art. 21 GDPR):

If data is collected on the basis of Art. 6 (1) (f) (data processing for the purposes of legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

Right to lodge a complaint with a supervisory authority

Pursuant to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you infringes data protection provisions. The right to complain may be asserted in particular before a supervisory authority in the Member State of your residence, your place of work or the place of the alleged infringement.

Contact details of the data protection officer

We are supported by our data protection officer in fulfilling our data protection obligations. If you have a request, please state the name of the company concerned. The contact details of our data protection officer are:

Dr. Uwe Schläger
datenschutz nord GmbH
Konsul-Smidt-Straße 88
28217 Bremen, Germany
Web:office@datenschutz-nord.de
Phone:0421 69 66 32 0